COVID-19 Alert:
The resort has resumed operations with limited services. Pool areas and other amenities, such as gyms, will be open wherever city, region or other local jurisdictions allow, and following social distancing and sanitation guidelines. As we continue to re-open properties, we will be reviewing hours of operations and modifying the delivery of on-site services. We greatly appreciate your patience during this time. Hours of operations for restaurants at each of the Scotland properties will vary based on new protocols established as part of HGV's Enhanced Care Guidelines. Please contact the resort for more information or the front desk for food and beverage options during your stay.
On November 2, 2020, a new five-level system will be implemented, in which local authorities will assign restrictions based on a local area's COVID-19 protection level. For more information, visit the government of Scotland's COVID-19 webpage. The UK government also announced a leisure travel ban in England starting on November 5 until December 2, 2020, consisting of a second nationwide lockdown that bans domestic and international leisure travel. For more information, visit the UK government's COVID-19 webpage. People from more than one household (or extended household) must not stay in a self-catered accommodation together while the current restrictions on indoor private gatherings are in place. The Scottish government requires that face coverings are worn in certain indoor areas. Limited exemptions apply. Travelers arriving in Scotland from outside the United Kingdom are required to self-isolate for 14 days. A list of exempt countries and territories is available on the Scottish government website.
Craigendarroch – Royal Deeside
For hundreds of years Royal Deeside has been one of Scotland's best-kept secrets and the favourite retreat of the Royal Family. Here, on the wooded banks of the River Dee, find one of the country's most prestigious holiday resorts.
Centuries of tradition and heritage are brought to life in this beautiful area, with its quiet charms and relaxing pace of life, which capture the essence of a true Highland holiday experience.
Lodge Features
Enjoy a 3, 4 or 7-night holiday in these spacious properties. The onsite Country Club offers extensive leisure facilities including, pools, squash, tennis, sauna and steam rooms, bars and restaurants. Golf, horse riding, cycling and walking trails are all nearby. Balmoral Castle, summer home to the Royal family and the Lochnagar whisky distillery are only a 12km drive away.
- Self-catering lodges for 4–8 guests
- Open-plan living area with TV, hi-fi, DVD player and games table
- Master bedroom with en-suite bathroom
- Guest twin rooms with bathroom shower
- Private terrace
- Free Wi-Fi
Contact Details
Hilton Grand Vacations Club at Craigendarroch
Braemar Road
Ballater
Royal Deeside
AB35 5XA
013397 55858
Lodges Sales
Virtual Tour of Lodges availableJohn.pringle@hgv.com
013397 55434
To Rent a Lodge
higvc@hgv.com013397 55558
COVID-19 Alert:
The resort has resumed operations with limited services. Pool areas and other amenities, such as gyms, will be open wherever city, region or other local jurisdictions allow, and following social distancing and sanitation guidelines. As we continue to re-open properties, we will be reviewing hours of operations and modifying the delivery of on-site services. We greatly appreciate your patience during this time. Hours of operations for restaurants at each of the Scotland properties will vary based on new protocols established as part of HGV's Enhanced Care Guidelines. Please contact the resort for more information or the front desk for food and beverage options during your stay.
On November 2, 2020, a new five-level system will be implemented, in which local authorities will assign restrictions based on a local area's COVID-19 protection level. For more information, visit the government of Scotland's COVID-19 webpage. The UK government also announced a leisure travel ban in England starting on November 5 until December 2, 2020, consisting of a second nationwide lockdown that bans domestic and international leisure travel. For more information, visit the UK government's COVID-19 webpage. People from more than one household (or extended household) must not stay in a self-catered accommodation together while the current restrictions on indoor private gatherings are in place. The Scottish government requires that face coverings are worn in certain indoor areas. Limited exemptions apply. Travelers arriving in Scotland from outside the United Kingdom are required to self-isolate for 14 days. A list of exempt countries and territories is available on the Scottish government website.
Hilton Grand Vacations Club at Craigendarroch Lodges
Our 99 lodges, set in 33 acres of the estate, offer accommodation for 2, 4, 6 & 8 guests in a range of lodge styles and sizes. The lodges have all been designed at Craigendarroch for pure enjoyment — with room to relax, to soak up the panoramic splendour of Royal Deeside, and enjoy the seclusion and privacy of your own home from home.
The open-plan lounges are stylish and relaxing, with sofas to sink into, high quality television, video, and a state-of-the-art sound system. The bedrooms are warm and welcoming, with handcrafted suites.
In the kitchen you'll find all the home from home appliances, including a fridge/freezer, dishwasher and microwave, and the dining area is the setting for many of the happy memories you'll take away from Craigendarroch. Completed and furnished with care, and set in a private and secluded location within the estate, these are homes you'll want to call your own.
COVID-19 Alert:
The resort has resumed operations with limited services. Pool areas and other amenities, such as gyms, will be open wherever city, region or other local jurisdictions allow, and following social distancing and sanitation guidelines. As we continue to re-open properties, we will be reviewing hours of operations and modifying the delivery of on-site services. We greatly appreciate your patience during this time. Hours of operations for restaurants at each of the Scotland properties will vary based on new protocols established as part of HGV's Enhanced Care Guidelines. Please contact the resort for more information or the front desk for food and beverage options during your stay.
On November 2, 2020, a new five-level system will be implemented, in which local authorities will assign restrictions based on a local area's COVID-19 protection level. For more information, visit the government of Scotland's COVID-19 webpage. The UK government also announced a leisure travel ban in England starting on November 5 until December 2, 2020, consisting of a second nationwide lockdown that bans domestic and international leisure travel. For more information, visit the UK government's COVID-19 webpage. People from more than one household (or extended household) must not stay in a self-catered accommodation together while the current restrictions on indoor private gatherings are in place. The Scottish government requires that face coverings are worn in certain indoor areas. Limited exemptions apply. Travelers arriving in Scotland from outside the United Kingdom are required to self-isolate for 14 days. A list of exempt countries and territories is available on the Scottish government website.
Craigendarroch Country Club & Spa located at the Hilton Grand Vacations Club at Craigendarroch offers members and guests staying at the resort a wide range of leisure and relaxation options.
Leisure Club Opening Hours: 7.30 am – 8 pm
In order to limit capacity and maintain the physical distancing requirements, all leisure club facilities must be booked in advance.
Each booked session will be limited to 45 minutes with 15 minutes to allow for changing after use of facilities (a total of one-hour duration for each facility).
Leisure Facilities Open: Please call the leisure desk on Ext 435 to make bookings for:
- Swimming Pools & Spa: Open from 8am – 8pm. Maximum number of users in the pool hall is 25.
- Gym: Open from 7.30am until 7.30pm. Maximum numbers of users in the gym is 6.
- Snooker, Squash & Table Tennis (players must be from the same household).
- The House Spa: contact the Leisure desk for further details.
Additional measures in place for the safety our team and guests:
- Water fountains will still be in use in the Club however, personal water bottles will be required as disposable cups will not be available.
- We ask that you arrive at the facility in your sports kit and swimwear and shower back in your accommodation to minimize the use of the changing rooms.
- All hairdryers in the club will be removed until further notice.
- Adjustments to the layout of our equipment and furniture in line with social distancing guidelines and local regulations.
- Card/contactless payment is the preferred payment choice.
- There will be disinfection wipes & sanitising stations found near primary entrances & key locations throughout the Country Club.
- Please find the following link from Scottish Swimming with very useful guidance for the pool user, we would recommend you read this prior to your visit: https://www.scottishswimming.com/media/3311402/scottish-swimming-pool-user-covid-19-back-to-the-water-guidance-final.pdf
Leisure Facilities Suspended (these facilities will only open following guidance from the Scottish Government)
- Sauna
- Steam room
Please note that face coverings are mandatory in all shared areas while visiting the resort to help decrease the spread of COVID-19. Should anyone in your company develop any signs of COVID-19 they must notify Reception immediately
Outdoor Leisure Facilities Open
- Outdoor tennis (racket hire and booking can be made at the main reception)
- Children's outdoor play area
- Popular Animal Trail for children (available from main reception)
Swimming
Children under 6 years of age are only permitted to use the children's pools and main pool, and must refrain from using the sauna, steam room and spa bath. Please be aware that due to safety legislation one adult can only supervise up to 2 children under 16 years at any one time, and these children must be accompanied in the water.
Leisure Desk
013397 53435
Nearby Facilities
Many local businesses, activities and attractions are re-opening however, please check their websites for full details. You can also visit Ballater iCentre.
- Golf
- Highland Games
- Balmoral Castle
- Fishing on the River Dee
- Winter Sports
- Bike Hire
- Royal Lochnagar Distillery
- Victorian Heritage Trail
- Walking in The Cairngorms and The Grampians
- Crathie Church
- Cairngorm National Park
COVID-19 Alert:
The resort has resumed operations with limited services. Pool areas and other amenities, such as gyms, will be open wherever city, region or other local jurisdictions allow, and following social distancing and sanitation guidelines. As we continue to re-open properties, we will be reviewing hours of operations and modifying the delivery of on-site services. We greatly appreciate your patience during this time. Hours of operations for restaurants at each of the Scotland properties will vary based on new protocols established as part of HGV's Enhanced Care Guidelines. Please contact the resort for more information or the front desk for food and beverage options during your stay.
On November 2, 2020, a new five-level system will be implemented, in which local authorities will assign restrictions based on a local area's COVID-19 protection level. For more information, visit the government of Scotland's COVID-19 webpage. The UK government also announced a leisure travel ban in England starting on November 5 until December 2, 2020, consisting of a second nationwide lockdown that bans domestic and international leisure travel. For more information, visit the UK government's COVID-19 webpage. People from more than one household (or extended household) must not stay in a self-catered accommodation together while the current restrictions on indoor private gatherings are in place. The Scottish government requires that face coverings are worn in certain indoor areas. Limited exemptions apply. Travelers arriving in Scotland from outside the United Kingdom are required to self-isolate for 14 days. A list of exempt countries and territories is available on the Scottish government website.
The Keiller Lounge
The lounge has been named after the Keiller family from Dundee, ( of Marmalade fame ) who built the main house here in 1891. We hope you will have the opportunity to join us, or re–visit us again soon.
Dine–In Menu
Available daily in the Keiller Lounge or on the Terrace: 12 noon–2.30pm and 5.00pm –8.00pm
The Keiller Lounge menu includes a range of hot food favourites including: fish & chips, beefsteak pie, macaroni and cheese, or the famous "Darroch Burger".
The Keiller Lounge also serves: soup, sandwiches, scones and cakes available from 12 noon –8pm. There is also a 'junior menu' available.
Bar Beverages will be served in the Keiller Lounge & outside on the Terrace from 12 noon –8.30pm
- There is a contact–free online ordering system now in place in the Keiller Lounge to assist with social distancing
- Outdoor seating will be available on the terrace, weather permitting!
- Social distancing practises will be implemented throughout, hand sanitisation stations are in place with clear signage directing Owners and our Team Members to keep a safe distance.
- Note: From Friday 14th August queuing is prohibited in bars and restaurants in Scotland. Only one member of the public may approach the counter at any time, all menus will be single-use only
When charging to your lodge, please remember to produce your charge card
Takeaway Menu
The Keiller Lounge hot food Takeaway is available daily from 5pm –8pm. Offering some of the Keiller Lounge favourites including: "Darroch burger", pizza or fish & chips.
Online orders can be placed from 4pm daily at www.keillerlounge.com. Orders can also be placed in the Keiller Lounge or by scanning the QR code below.
Collection is from the Keiller Lounge (to assist with social distancing, please arrive at the booked timeslot).
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THE KEILLER BRASSERIE - CLOSED
COVID-19 Alert:
The resort has resumed operations with limited services. Pool areas and other amenities, such as gyms, will be open wherever city, region or other local jurisdictions allow, and following social distancing and sanitation guidelines. As we continue to re-open properties, we will be reviewing hours of operations and modifying the delivery of on-site services. We greatly appreciate your patience during this time. Hours of operations for restaurants at each of the Scotland properties will vary based on new protocols established as part of HGV's Enhanced Care Guidelines. Please contact the resort for more information or the front desk for food and beverage options during your stay.
On November 2, 2020, a new five-level system will be implemented, in which local authorities will assign restrictions based on a local area's COVID-19 protection level. For more information, visit the government of Scotland's COVID-19 webpage. The UK government also announced a leisure travel ban in England starting on November 5 until December 2, 2020, consisting of a second nationwide lockdown that bans domestic and international leisure travel. For more information, visit the UK government's COVID-19 webpage. People from more than one household (or extended household) must not stay in a self-catered accommodation together while the current restrictions on indoor private gatherings are in place. The Scottish government requires that face coverings are worn in certain indoor areas. Limited exemptions apply. Travelers arriving in Scotland from outside the United Kingdom are required to self-isolate for 14 days. A list of exempt countries and territories is available on the Scottish government website.
Travelling to Hilton Grand Vacations Club at Craigendarroch Lodges
Craigendarroch is situated just outside the village of Ballater, on the main A93 Aberdeen-Braemar-Perth road. The entrance is west of the village of Ballater, and is 43 miles from the city of Aberdeen.
